Enterprise Bill — [2nd Allotted Day] — Clause 204 — Domestic Infringements — 17 Jun 2002 at 16:30

Amendment proposed: No. 196, in page 147, line 26, at end add-

'(2A) An act or omission or course of conduct falls within this subsection if it amounts to the abuse by the person in question ("the supplier") of his superior knowledge or bargaining strength so that he:

(a) unfairly induces consumers to enter into transactions which are not the result of free and informed decisions; or

(b) unfairly hinders consumers from enforcing rights under any consumer transaction.

(2B) In considering whether an act, omission or course of conduct amounts to an abuse under subsection 2A, the court shall take into account all the circumstances, including the nature of the goods or services in question, the nature and extent of any commitments undertaken by the consumers in question and any lack of good faith on the part of the supplier, and the court may have regard to:

(a) any representation made by the supplier, or failure to disclose information, which unreasonably prevents consumers from making adequate price or value comparisons between competing suppliers;

(b) any exploitation by the supplier of consumers' inability to make free and informed decisions, or to enforce rights under contracts, because of physical or mental infirmity, inability to understand the language of the transaction or other vulnerability;

(c) any failure by the supplier to comply with a consumer code of practice (as defined in section 8(4) of this Act) which he claims to follow;

(d) any act or omission by the supplier which causes any unreasonable expense of time or money by consumers pursuing legitimate complaints or rights under contracts entered into with the supplier; and

(e) any failure to keep consumers reasonably informed about matters relating to a contract for supply of services, or which might affect a decision whether or not to change suppliers.'.-[Mr. Waterson.]

Question put, That the amendment be made:-

The House divided: Ayes 148, Noes 258.

Debate in Parliament | Historical Hansard | Source |

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NameConstituencyPartyVote
Mr Malcolm SavidgeAberdeen NorthLabno
Gerald HowarthAldershotCon (front bench)aye
Graham BradyAltrincham and Sale WestCon (front bench)aye
Mark TamiAlyn and DeesideLab (minister)no
Judy MallaberAmber ValleyLabno
Michael WeirAngusSNP (front bench)aye
Mr Howard FlightArundel and South Downswhilst Conaye
David LidingtonAylesburyCon (front bench)aye
Sandra OsborneAyrLabno
Tony BaldryBanburyCon (front bench)aye
Eric IllsleyBarnsley CentralLabno
Jeff EnnisBarnsley East and MexboroughLabno
Michael ClaphamBarnsley West and PenistoneLabno
Angela SmithBasildonLab (minister)no
John MannBassetlawLabno
Don FosterBathLDem (front bench)aye
Mike WoodBatley and SpenLabno
Martin LintonBatterseaLabno
Dominic GrieveBeaconsfieldCon (front bench)aye
Patrick HallBedfordLabno
Gregory BarkerBexhill and BattleCon (front bench)aye
Frank FieldBirkenheadLab (minister)no
Siôn SimonBirmingham, ErdingtonLabno
Steve McCabeBirmingham, Hall GreenLab (minister)no
Mr Terry DavisBirmingham, Hodge HillLabno
Khalid MahmoodBirmingham, Perry BarrLabno
Lynne JonesBirmingham, Selly OakLabno
Andrew RobathanBlabyCon (front bench)aye
Gordon MarsdenBlackpool SouthLab (minister)no
Mr Llew SmithBlaenau GwentLabno
Mr John McWilliamBlaydonLabno
Ronnie CampbellBlyth ValleyLabno
Nick GibbBognor Regis and LittlehamptonCon (front bench)aye
Dennis SkinnerBolsoverLab (minister)no
Brian IddonBolton South EastLabno
Ruth KellyBolton WestLab (minister)no
Joe BentonBootleLab (minister)no
Mark SimmondsBoston and SkegnessCon (front bench)aye
David TredinnickBosworthCon (front bench)aye
Mr David AtkinsonBournemouth EastConaye
John ButterfillBournemouth WestConaye
Andrew MacKayBracknellConaye
Terry RooneyBradford NorthLabno
Gerry SutcliffeBradford SouthLab (minister)no
Marsha SinghBradford WestLabno
Mr Alan HurstBraintreeLabno
Barry GardinerBrent NorthLab (minister)no
Ann KeenBrentford and IsleworthLabno
Eric PicklesBrentwood and OngarCon (front bench)aye
Mr Win GriffithsBridgendLabno
Ian CawseyBrigg and GooleLabno
Desmond TurnerBrighton, KemptownLabno
David LepperBrighton, PavilionLabno
Ms Jean CorstonBristol EastLab (minister)no
Dawn PrimaroloBristol SouthLab (minister)no
Eric ForthBromley and ChislehurstConaye
Mrs Marion RoeBroxbourneConaye
Nick PalmerBroxtoweLabno
John BercowBuckinghamCon (front bench)aye
Mr Peter PikeBurnleyLabno
Janet DeanBurtonLabno
Ivan LewisBury SouthLab (minister)no
John ThursoCaithness, Sutherland and Easter RossLDem (front bench)aye
Chris McCaffertyCalder ValleyLabno
Mrs Anne CampbellCambridgeLabno
Julian BrazierCanterburyCon (front bench)aye
Alun MichaelCardiff South and PenarthLab (minister)no
Eric MartlewCarlisleLabno
Nick AingerCarmarthen West and South PembrokeshireLab (minister)no
Mr George FoulkesCarrick, Cumnock and Doon ValleyLabno
Bob SpinkCastle PointConaye
Mr Simon ThomasCeredigionPCaye
Jonathan R ShawChatham and AylesfordLabno
Patsy CaltonCheadleLDemaye
Dame Cheryl GillanChesham and AmershamCon (front bench)aye
Andrew TyrieChichesterCon (front bench)aye
Iain Duncan SmithChingford and Woodford GreenCon (front bench)aye
Mark FieldCities of London and WestminsterConaye
Mr Gerry SteinbergCity of DurhamLabno
Hugh BayleyCity of YorkLab (minister)no
Shona McIsaacCleethorpesLabno
Mr Tony WorthingtonClydebank and MilngavieLabno
Tom ClarkeCoatbridge and ChrystonLabno
Bob RussellColchesterLDem (front bench)aye
Kali MountfordColne ValleyLabno
Betty WilliamsConwyLabno
Phil HopeCorbyLab (minister)no
Geoffrey Clifton-BrownCotswoldCon (front bench)aye
Bob AinsworthCoventry North EastLab (minister)no
Geoffrey RobinsonCoventry North WestLabno
Jim CunninghamCoventry SouthLabno
Laura MoffattCrawleyLabno
Gwyneth DunwoodyCrewe and NantwichLabno
Geraint DaviesCroydon CentralLab (minister)no
Richard OttawayCroydon SouthConaye
Ann ClwydCynon ValleyLab (minister)no
Howard StoateDartfordLabno
Tim BoswellDaventryCon (front bench)aye
David HansonDelynLabno
Michael AncramDevizesCon (front bench)aye
Caroline FlintDon ValleyLab (minister)no
Professor Ross CranstonDudley NorthLabno
Ian PearsonDudley SouthLab (minister)tellno
Russell BrownDumfriesLab (minister)no
Mr Iain LukeDundee EastLabno
Steve PoundEaling NorthLab (minister)no
Mr Clive SoleyEaling, Acton and Shepherd's BushLabno
Piara S KhabraEaling, SouthallLabno
Hugo SwireEast DevonConaye
Adam IngramEast KilbrideLab (minister)no
Mrs Anne PickingEast LothianLabno
Peter AinsworthEast SurreyConaye
Tim LoughtonEast Worthing and ShorehamCon (front bench)aye
Nigel WatersonEastbourneConaye
Mr David ChidgeyEastleighLDem (front bench)aye
Ian StewartEcclesLabno
Stephen O'BrienEddisburyCon (front bench)aye
Alistair DarlingEdinburgh CentralLab (minister)no
Nigel GriffithsEdinburgh SouthLab (minister)no
John BarrettEdinburgh WestLDemaye
Andrew LoveEdmontonLab (minister)no
Andrew MillerEllesmere Port and NestonLab (minister)no
Colin BurgonElmetLabno
Clive EffordElthamLabno
Joan RyanEnfield NorthLab (minister)no
Eleanor LaingEpping ForestCon (front bench)aye
Chris GraylingEpsom and EwellCon (front bench)aye
Liz BlackmanErewashLabno
John AustinErith and ThamesmeadLabno
Ian TaylorEsher and WaltonConaye
Ben BradshawExeterLab (minister)no
Eric JoyceFalkirk WestLab (minister)no
Ms Candy AthertonFalmouth and CamborneLabno
Mark HobanFarehamCon (front bench)aye
Hugh RobertsonFaversham and Mid KentCon (front bench)aye
Rudi VisFinchley and Golders GreenLabno
Michael HowardFolkestone and HytheCon (front bench)aye
Mrs Diana OrganForest of DeanLabno
Michael JackFyldeConaye
Edward LeighGainsboroughCon (front bench)aye
Mr Peter DuncanGalloway and Upper NithsdaleConaye
Vernon CoakerGedlingLabno
Paul ClarkGillinghamLabno
John RobertsonGlasgow AnnieslandLab (minister)no
Mr Jimmy WrayGlasgow BailliestonLabno
Tom HarrisGlasgow CathcartLab (minister)no
Mohammad SarwarGlasgow GovanLabno
Ann McKechinGlasgow MaryhillLab (minister)no
Ian DavidsonGlasgow PollokLab (minister)no
David MarshallGlasgow ShettlestonLabno
Parmjit DhandaGloucesterLabno
Malcolm BruceGordonLDemaye
Quentin DaviesGrantham and StamfordCon (front bench)aye
Mr Chris PondGraveshamLabno
Anthony D WrightGreat YarmouthLabno
David CairnsGreenock and InverclydeLabno
Nick RaynsfordGreenwich and WoolwichLab (minister)no
Diane AbbottHackney North and Stoke NewingtonLabno
Mr Brian SedgemoreHackney South and ShoreditchLabno
Mrs Alice MahonHalifaxLabno
David DavisHaltemprice and HowdenCon (front bench)aye
Derek TwiggHaltonLab (minister)tellno
Mr Iain ColemanHammersmith and FulhamLabno
Glenda JacksonHampstead and HighgateLabno
Edward GarnierHarboroughConaye
Bill RammellHarlowLabno
Gareth ThomasHarrow WestLab (minister)no
Mr Peter MandelsonHartlepoolLabno
Mr Ivan HendersonHarwichLabno
Michael Jabez FosterHastings and RyeLabno
David WillettsHavantCon (front bench)aye
John Martin McDonnellHayes and HarlingtonLabno
Andrew StunellHazel GroveLDem (front bench)aye
Mr Tony McWalterHemel HempsteadLabno
Jon TrickettHemsworthLab (minister)no
Boris JohnsonHenleyConaye
Paul KeetchHerefordLDemaye
Mark PriskHertford and StortfordCon (front bench)aye
Peter AtkinsonHexhamConaye
Tom LevittHigh PeakLabno
Peter LilleyHitchin and HarpendenConaye
John CryerHornchurchLabno
Mrs Barbara RocheHornsey and Wood GreenLab (minister)no
Francis MaudeHorshamConaye
Fraser KempHoughton and Washington EastLab (minister)no
Mr Ivor CaplinHoveLab (minister)no
Barry SheermanHuddersfieldLab (minister)no
Greg PopeHyndburnLabno
Mike GapesIlford SouthLabno
Chris MoleIpswichLabno
Andrew TurnerIsle of WightConaye
Mr Chris SmithIslington South and FinsburyLabno
Stephen HepburnJarrowLabno
Ann CryerKeighleyLabno
Mr Michael PortilloKensington and ChelseaConaye
Edward DaveyKingston and SurbitonLDem (front bench)aye
Mr Kevin McNamaraKingston upon Hull NorthLabno
Dr Lewis MoonieKirkcaldyLab (minister)no
George HowarthKnowsley North and Sefton EastLab (minister)no
Edward O'HaraKnowsley SouthLabno
Mr Hilton DawsonLancaster and WyreLabno
Hilary BennLeeds CentralLab (minister)no
Mr Harold BestLeeds North WestLabno
Keith VazLeicester EastLabno
Dr Jim MarshallLeicester SouthLabno
Patricia HewittLeicester WestLab (minister)no
Bill WigginLeominsterCon (front bench)aye
Norman BakerLewesLDem (front bench)aye
Bridget PrenticeLewisham EastLabno
Jim DowdLewisham WestLab (minister)no
Joan RuddockLewisham, DeptfordLabno
Gillian MerronLincolnLabno
Maria EagleLiverpool, GarstonLab (minister)no
Peter KilfoyleLiverpool, WaltonLabno
Robert WareingLiverpool, West DerbyLabno
Robin CookLivingstonLab (minister)no
Mr Denzil DaviesLlanelliLabno
Andy ReedLoughboroughLabno
Peter TapsellLouth and HorncastleConaye
Kelvin HopkinsLuton NorthLabno
Margaret MoranLuton SouthLabno
Nicholas WintertonMacclesfieldConaye
Theresa MayMaidenheadCon (front bench)aye
Ann WiddecombeMaidstone and The WealdConaye
Ian McCartneyMakerfieldLab (minister)no
John WhittingdaleMaldon and East ChelmsfordCon (front bench)aye
Tony LloydManchester CentralLabno
Graham StringerManchester, BlackleyLabno
Mr Keith BradleyManchester, WithingtonLabno
Caroline SpelmanMeridenCon (front bench)aye
Dai HavardMerthyr Tydfil and RhymneyLab (minister)no
Mr Jonathan SayeedMid Bedfordshirewhilst Conaye
Keith SimpsonMid NorfolkCon (front bench)aye
Peter LuffMid WorcestershireCon (front bench)aye
David HamiltonMidlothianLab (minister)no
Phyllis StarkeyMilton Keynes South WestLabno
Siobhain McDonaghMitcham and MordenLab (minister)no
Paul BeresfordMole ValleyConaye
Mr Huw EdwardsMonmouthLabno
Angus RobertsonMoraySNP (front bench)aye
Geraldine SmithMorecambe and LunesdaleLabno
Colin ChallenMorley and RothwellLabno
Julian LewisNew Forest EastCon (front bench)aye
Desmond SwayneNew Forest WestCon (front bench)tellaye
Patrick MercerNewarkConaye
Mr David RendelNewburyLDemaye
Nick BrownNewcastle upon Tyne East and WallsendLab (minister)no
Doug HendersonNewcastle upon Tyne NorthLabno
Paul FarrellyNewcastle-under-LymeLabno
Paul FlynnNewport WestLabno
Mr Bill O'BrienNormantonLabno
Robert WalterNorth DorsetCon (front bench)aye
Malcolm MossNorth East CambridgeshireConaye
Mr Harry BarnesNorth East DerbyshireLabno
Mr Brian WhiteNorth East Milton KeynesLabno
Bernard JenkinNorth EssexCon (front bench)aye
Norman LambNorth NorfolkLDem (front bench)aye
Owen PatersonNorth ShropshireConaye
Simon HughesNorth Southwark and BermondseyLDem (front bench)aye
Michael WillsNorth SwindonLab (minister)no
Roger GaleNorth ThanetCon (front bench)aye
Stephen ByersNorth TynesideLabno
Mike O'BrienNorth WarwickshireLab (minister)no
Hilary ArmstrongNorth West DurhamLab (minister)no
Henry BellinghamNorth West NorfolkCon (front bench)aye
James GrayNorth WiltshireConaye
Sally KeebleNorthampton NorthLab (minister)no
Ian GibsonNorwich NorthLabno
John HeppellNottingham EastLab (minister)no
Graham AllenNottingham NorthLabno
Bill OlnerNuneatonLabno
Huw Irranca-DaviesOgmoreLab (minister)no
Phil WoolasOldham East and SaddleworthLabno
Alistair CarmichaelOrkney and ShetlandLDem (front bench)aye
John HoramOrpingtonConaye
Mrs Irene AdamsPaisley NorthLab (minister)no
Douglas AlexanderPaisley SouthLab (minister)no
David MacleanPenrith and The BorderCon (front bench)aye
Linda GilroyPlymouth, SuttonLabno
Yvette CooperPontefract and CastlefordLab (minister)no
Robert SymsPooleCon (front bench)aye
Jim FitzpatrickPoplar and Canning TownLab (minister)no
Mrs Jackie LawrencePreseli PembrokeshireLabno
Paul TruswellPudseyLabno
Mr Tony ColmanPutneyLabno
Mark FrancoisRayleighCon (front bench)aye
Ms Jane GriffithsReading EastLabno
Martin SalterReading WestLabno
Vera BairdRedcarLabno
Nigel EvansRibble ValleyCon (front bench)aye
William HagueRichmond (Yorks)Conaye
Ms Lorna FitzsimonsRochdaleLabno
Mr Teddy TaylorRochford and Southend EastConaye
Andrew RosindellRomfordCon (front bench)aye
Sandra GidleyRomseyLDemaye
Charles KennedyRoss, Skye and Inverness WestLDem (front bench)aye
Denis MacShaneRotherhamLab (minister)no
Mr Andy KingRugby and KenilworthLabno
Mr John WilkinsonRuislip - NorthwoodConaye
Philip HammondRunnymede and WeybridgeCon (front bench)aye
Kenneth ClarkeRushcliffeConaye
Alan DuncanRutland and MeltonCon (front bench)aye
John GreenwayRyedaleConaye
Hazel BlearsSalfordLab (minister)no
Robert KeySalisburyConaye
Mr Lawrie QuinnScarborough and WhitbyLabno
Michael FallonSevenoaksCon (front bench)aye
Meg MunnSheffield, HeeleyLab (minister)no
Mrs Helen JacksonSheffield, HillsboroughLabno
Paddy TippingSherwoodLabno
Chris LeslieShipleyLab (minister)no
David CurrySkipton and RiponConaye
Douglas HoggSleaford and North HykehamConaye
Mr John TaylorSolihullConaye
David HeathSomerton and FromeLDem (front bench)aye
Mark ToddSouth DerbyshireLabno
James PaiceSouth East CambridgeshireCon (front bench)aye
Colin BreedSouth East CornwallLDemaye
John HayesSouth Holland and The DeepingsCon (front bench)aye
Richard BaconSouth NorfolkCon (front bench)aye
David BorrowSouth RibbleLabno
David MilibandSouth ShieldsLab (minister)no
Patrick CormackSouth StaffordshireCon (front bench)aye
Ms Julia DrownSouth SwindonLabno
Stephen LadymanSouth ThanetLabno
Gary StreeterSouth West DevonCon (front bench)aye
Mr Richard PageSouth West HertfordshireConaye
Alan WhiteheadSouthampton, TestLabno
Sir David AmessSouthend WestCon (front bench)aye
John PughSouthportLDem (front bench)aye
Dave WattsSt Helens NorthLabno
Shaun WoodwardSt Helens SouthLab (minister)no
David KidneyStaffordLabno
Charlotte AtkinsStaffordshire MoorlandsLabno
Ann CoffeyStockportLabno
Frank CookStockton NorthLabno
Dari TaylorStockton SouthLabno
Mark FisherStoke-on-Trent CentralLabno
Joan WalleyStoke-on-Trent NorthLab (minister)no
Keith HillStreathamLab (minister)no
Beverley HughesStretford and UrmstonLab (minister)no
Bill EtheringtonSunderland NorthLabno
Chris MullinSunderland SouthLabno
Mr Nick HawkinsSurrey HeathConaye
Paul BurstowSutton and CheamLDem (front bench)aye
Andrew MitchellSutton ColdfieldCon (front bench)aye
Mr Donald AndersonSwansea EastLab (minister)no
Alan WilliamsSwansea WestLabno
Brian JenkinsTamworthLabno
George OsborneTattonCon (front bench)aye
Mr Adrian FlookTauntonConaye
David WrightTelfordLab (minister)no
Laurence RobertsonTewkesburyCon (front bench)aye
Mr Peter BradleyThe WrekinLabno
Andrew MacKinlayThurrockLabno
Angela BrowningTiverton and HonitonCon (front bench)aye
John StanleyTonbridge and MallingCon (front bench)aye
Mr Tom CoxTootingLabno
Adrian SandersTorbayLDemaye
Mr John BurnettTorridge and West DevonLDemaye
Matthew TaylorTruro and St AustellLDem (front bench)aye
Michael MooreTweeddale, Ettrick and LauderdaleLDem (front bench)aye
David ClellandTyne BridgeLabno
Alan CampbellTynemouthLabno
John SmithVale of GlamorganLabno
Kate HoeyVauxhallLabno
Angela EagleWallaseyLabno
David WinnickWalsall NorthLab (minister)no
Neil GerrardWalthamstowLabno
Robert JacksonWantagewhilst Conaye
Helen JonesWarrington NorthLab (minister)no
Helen SouthworthWarrington SouthLabno
James PlaskittWarwick and LeamingtonLabno
Claire WardWatfordLabno
Bob BlizzardWaveneyLabno
Charles HendryWealdenCon (front bench)tellaye
Mike HallWeaver ValeLabno
Mr Paul StinchcombeWellingboroughLabno
Miss Melanie JohnsonWelwyn HatfieldLab (minister)no
John HealeyWentworthLab (minister)no
Tom WatsonWest Bromwich EastLab (minister)no
Adrian BaileyWest Bromwich WestLab (minister)no
Simon BurnsWest ChelmsfordCon (front bench)aye
Patrick McLoughlinWest DerbyshireCon (front bench)aye
Oliver LetwinWest DorsetCon (front bench)aye
Mr Tony BanksWest HamLabno
Mr Colin PickthallWest LancashireLabno
Jim SheridanWest RenfrewshireLabno
Richard SpringWest SuffolkConaye
Andrew MurrisonWestburyCon (front bench)aye
Mr Tim CollinsWestmorland and LonsdaleConaye
Mr Brian CotterWeston-Super-MareLDem (front bench)aye
Neil TurnerWiganLabno
Mr Roger CasaleWimbledonLabno
Mr Michael TrendWindsorConaye
Ben ChapmanWirral SouthLabno
Stephen HesfordWirral WestLabno
David CameronWitneyCon (front bench)aye
Humfrey MalinsWokingConaye
John RedwoodWokinghamConaye
Ken PurchaseWolverhampton North EastLabno
Mr Dennis TurnerWolverhampton South EastLab (minister)no
Liam FoxWoodspringCon (front bench)aye
Michael FosterWorcesterLabno
Tony CunninghamWorkingtonLab (minister)no
Mr Terry LewisWorsleyLabno
Peter BottomleyWorthing WestCon (front bench)aye
Ian LucasWrexhamLab (minister)no
Paul GogginsWythenshawe and Sale EastLabno
David LawsYeovilLDem (front bench)aye

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