Enterprise Bill — [2nd Allotted Day] — Clause 204 — Domestic Infringements — 17 Jun 2002 at 16:30

Amendment proposed: No. 196, in page 147, line 26, at end add-

'(2A) An act or omission or course of conduct falls within this subsection if it amounts to the abuse by the person in question ("the supplier") of his superior knowledge or bargaining strength so that he:

(a) unfairly induces consumers to enter into transactions which are not the result of free and informed decisions; or

(b) unfairly hinders consumers from enforcing rights under any consumer transaction.

(2B) In considering whether an act, omission or course of conduct amounts to an abuse under subsection 2A, the court shall take into account all the circumstances, including the nature of the goods or services in question, the nature and extent of any commitments undertaken by the consumers in question and any lack of good faith on the part of the supplier, and the court may have regard to:

(a) any representation made by the supplier, or failure to disclose information, which unreasonably prevents consumers from making adequate price or value comparisons between competing suppliers;

(b) any exploitation by the supplier of consumers' inability to make free and informed decisions, or to enforce rights under contracts, because of physical or mental infirmity, inability to understand the language of the transaction or other vulnerability;

(c) any failure by the supplier to comply with a consumer code of practice (as defined in section 8(4) of this Act) which he claims to follow;

(d) any act or omission by the supplier which causes any unreasonable expense of time or money by consumers pursuing legitimate complaints or rights under contracts entered into with the supplier; and

(e) any failure to keep consumers reasonably informed about matters relating to a contract for supply of services, or which might affect a decision whether or not to change suppliers.'.-[Mr. Waterson.]

Question put, That the amendment be made:-

The House divided: Ayes 148, Noes 258.

Debate in Parliament | Historical Hansard | Source |

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Peter AinsworthEast SurreyConaye
Sir David AmessSouthend WestCon (front bench)aye
Michael AncramDevizesCon (front bench)aye
Mr David AtkinsonBournemouth EastConaye
Peter AtkinsonHexhamConaye
Richard BaconSouth NorfolkCon (front bench)aye
Tony BaldryBanburyCon (front bench)aye
Gregory BarkerBexhill and BattleCon (front bench)aye
Henry BellinghamNorth West NorfolkCon (front bench)aye
John BercowBuckinghamCon (front bench)aye
Paul BeresfordMole ValleyCon (front bench)aye
Tim BoswellDaventryCon (front bench)aye
Peter BottomleyWorthing WestCon (front bench)aye
Graham BradyAltrincham and Sale WestCon (front bench)aye
Julian BrazierCanterburyCon (front bench)aye
Angela BrowningTiverton and HonitonCon (front bench)aye
Simon BurnsWest ChelmsfordCon (front bench)aye
John ButterfillBournemouth WestConaye
David CameronWitneyCon (front bench)aye
Kenneth ClarkeRushcliffeConaye
Geoffrey Clifton-BrownCotswoldCon (front bench)aye
Mr Tim CollinsWestmorland and LonsdaleConaye
Patrick CormackSouth StaffordshireCon (front bench)aye
David CurrySkipton and RiponConaye
Quentin DaviesGrantham and StamfordCon (front bench)aye
David DavisHaltemprice and HowdenCon (front bench)aye
Alan DuncanRutland and MeltonCon (front bench)aye
Mr Peter DuncanGalloway and Upper NithsdaleConaye
Iain Duncan SmithChingford and Woodford GreenCon (front bench)aye
Nigel EvansRibble ValleyCon (front bench)aye
Michael FallonSevenoaksCon (front bench)aye
Mark FieldCities of London and WestminsterConaye
Mr Howard FlightArundel and South Downswhilst Conaye
Mr Adrian FlookTauntonConaye
Eric ForthBromley and ChislehurstConaye
Liam FoxWoodspringCon (front bench)aye
Mark FrancoisRayleighCon (front bench)aye
Roger GaleNorth ThanetCon (front bench)aye
Edward GarnierHarboroughConaye
Nick GibbBognor Regis and LittlehamptonCon (front bench)aye
Dame Cheryl GillanChesham and AmershamCon (front bench)aye
James GrayNorth WiltshireConaye
Chris GraylingEpsom and EwellCon (front bench)aye
John GreenwayRyedaleConaye
Dominic GrieveBeaconsfieldCon (front bench)aye
William HagueRichmond (Yorks)Conaye
Philip HammondRunnymede and WeybridgeCon (front bench)aye
Mr Nick HawkinsSurrey HeathConaye
John HayesSouth Holland and The DeepingsCon (front bench)aye
Charles HendryWealdenCon (front bench)tellaye
Mark HobanFarehamCon (front bench)aye
Douglas HoggSleaford and North HykehamConaye
John HoramOrpingtonConaye
Michael HowardFolkestone and HytheCon (front bench)aye
Gerald HowarthAldershotCon (front bench)aye
Michael JackFyldeConaye
Robert JacksonWantagewhilst Conaye
Bernard JenkinNorth EssexCon (front bench)aye
Boris JohnsonHenleyConaye
Robert KeySalisburyConaye
Eleanor LaingEpping ForestCon (front bench)aye
Edward LeighGainsboroughCon (front bench)aye
Oliver LetwinWest DorsetCon (front bench)aye
Julian LewisNew Forest EastCon (front bench)aye
David LidingtonAylesburyCon (front bench)aye
Peter LilleyHitchin and HarpendenConaye
Tim LoughtonEast Worthing and ShorehamCon (front bench)aye
Peter LuffMid WorcestershireCon (front bench)aye
Andrew MacKayBracknellConaye
David MacleanPenrith and The BorderCon (front bench)aye
Humfrey MalinsWokingConaye
Francis MaudeHorshamConaye
Theresa MayMaidenheadCon (front bench)aye
Patrick McLoughlinWest DerbyshireCon (front bench)aye
Patrick MercerNewarkConaye
Andrew MitchellSutton ColdfieldCon (front bench)aye
Malcolm MossNorth East CambridgeshireConaye
Andrew MurrisonWestburyCon (front bench)aye
Stephen O'BrienEddisburyCon (front bench)aye
George OsborneTattonCon (front bench)aye
Richard OttawayCroydon SouthCon (front bench)aye
Mr Richard PageSouth West HertfordshireConaye
James PaiceSouth East CambridgeshireCon (front bench)aye
Owen PatersonNorth ShropshireConaye
Eric PicklesBrentwood and OngarCon (front bench)aye
Mr Michael PortilloKensington and ChelseaConaye
Mark PriskHertford and StortfordCon (front bench)aye
John RedwoodWokinghamConaye
Andrew RobathanBlabyCon (front bench)aye
Hugh RobertsonFaversham and Mid KentCon (front bench)aye
Laurence RobertsonTewkesburyCon (front bench)aye
Mrs Marion RoeBroxbourneConaye
Andrew RosindellRomfordCon (front bench)aye
Mr Jonathan SayeedMid Bedfordshirewhilst Conaye
Mark SimmondsBoston and SkegnessCon (front bench)aye
Keith SimpsonMid NorfolkCon (front bench)aye
Caroline SpelmanMeridenCon (front bench)aye
Bob SpinkCastle PointConaye
Richard SpringWest SuffolkConaye
John StanleyTonbridge and MallingCon (front bench)aye
Gary StreeterSouth West DevonCon (front bench)aye
Desmond SwayneNew Forest WestCon (front bench)tellaye
Hugo SwireEast DevonCon (front bench)aye
Robert SymsPooleCon (front bench)aye
Peter TapsellLouth and HorncastleConaye
Ian TaylorEsher and WaltonConaye
Mr John TaylorSolihullConaye
Mr Teddy TaylorRochford and Southend EastConaye
David TredinnickBosworthCon (front bench)aye
Mr Michael TrendWindsorConaye
Andrew TurnerIsle of WightCon (front bench)aye
Andrew TyrieChichesterCon (front bench)aye
Robert WalterNorth DorsetCon (front bench)aye
Nigel WatersonEastbourneConaye
John WhittingdaleMaldon and East ChelmsfordCon (front bench)aye
Ann WiddecombeMaidstone and The WealdConaye
Bill WigginLeominsterCon (front bench)aye
Mr John WilkinsonRuislip - NorthwoodConaye
David WillettsHavantCon (front bench)aye
Nicholas WintertonMacclesfieldConaye
Diane AbbottHackney North and Stoke NewingtonLabno
Mrs Irene AdamsPaisley NorthLab (minister)no
Nick AingerCarmarthen West and South PembrokeshireLab (minister)no
Bob AinsworthCoventry North EastLab (minister)no
Douglas AlexanderPaisley SouthLab (minister)no
Graham AllenNottingham NorthLabno
Mr Donald AndersonSwansea EastLab (minister)no
Hilary ArmstrongNorth West DurhamLab (minister)no
Ms Candy AthertonFalmouth and CamborneLabno
Charlotte AtkinsStaffordshire MoorlandsLabno
John AustinErith and ThamesmeadLabno
Adrian BaileyWest Bromwich WestLab (minister)no
Vera BairdRedcarLabno
Mr Tony BanksWest HamLab (minister)no
Mr Harry BarnesNorth East DerbyshireLabno
Hugh BayleyCity of YorkLab (minister)no
Hilary BennLeeds CentralLab (minister)no
Joe BentonBootleLab (minister)no
Mr Harold BestLeeds North WestLabno
Liz BlackmanErewashLabno
Hazel BlearsSalfordLab (minister)no
Bob BlizzardWaveneyLabno
David BorrowSouth RibbleLabno
Mr Keith BradleyManchester, WithingtonLabno
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Nick BrownNewcastle upon Tyne East and WallsendLab (minister)no
Russell BrownDumfriesLab (minister)no
Colin BurgonElmetLabno
Stephen ByersNorth TynesideLabno
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Alan CampbellTynemouthLabno
Mrs Anne CampbellCambridgeLabno
Ronnie CampbellBlyth ValleyLabno
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Mr Roger CasaleWimbledonLabno
Ian CawseyBrigg and GooleLabno
Colin ChallenMorley and RothwellLabno
Ben ChapmanWirral SouthLabno
Michael ClaphamBarnsley West and PenistoneLabno
Paul ClarkGillinghamLabno
Tom ClarkeCoatbridge and ChrystonLabno
David ClellandTyne BridgeLabno
Ann ClwydCynon ValleyLab (minister)no
Vernon CoakerGedlingLabno
Ann CoffeyStockportLab (minister)no
Mr Iain ColemanHammersmith and FulhamLabno
Mr Tony ColmanPutneyLabno
Frank CookStockton NorthLabno
Robin CookLivingstonLab (minister)no
Yvette CooperPontefract and CastlefordLab (minister)no
Ms Jean CorstonBristol EastLab (minister)no
Mr Tom CoxTootingLabno
Professor Ross CranstonDudley NorthLabno
Ann CryerKeighleyLabno
John CryerHornchurchLabno
Jim CunninghamCoventry SouthLabno
Tony CunninghamWorkingtonLab (minister)no
Alistair DarlingEdinburgh CentralLab (minister)no
Ian DavidsonGlasgow PollokLab (minister)no
Mr Denzil DaviesLlanelliLabno
Geraint DaviesCroydon CentralLab (minister)no
Mr Terry DavisBirmingham, Hodge HillLabno
Mr Hilton DawsonLancaster and WyreLabno
Janet DeanBurtonLabno
Parmjit DhandaGloucesterLabno
Jim DowdLewisham WestLab (minister)no
Ms Julia DrownSouth SwindonLabno
Gwyneth DunwoodyCrewe and NantwichLabno
Angela EagleWallaseyLabno
Maria EagleLiverpool, GarstonLab (minister)no
Mr Huw EdwardsMonmouthLabno
Clive EffordElthamLabno
Jeff EnnisBarnsley East and MexboroughLabno
Bill EtheringtonSunderland NorthLabno
Paul FarrellyNewcastle-under-LymeLab (minister)no
Frank FieldBirkenheadLab (minister)no
Mark FisherStoke-on-Trent CentralLabno
Jim FitzpatrickPoplar and Canning TownLab (minister)no
Ms Lorna FitzsimonsRochdaleLabno
Caroline FlintDon ValleyLab (minister)no
Paul FlynnNewport WestLabno
Michael FosterWorcesterLabno
Michael Jabez FosterHastings and RyeLabno
Mr George FoulkesCarrick, Cumnock and Doon ValleyLabno
Mike GapesIlford SouthLabno
Barry GardinerBrent NorthLab (minister)no
Neil GerrardWalthamstowLabno
Ian GibsonNorwich NorthLabno
Linda GilroyPlymouth, SuttonLabno
Paul GogginsWythenshawe and Sale EastLabno
Ms Jane GriffithsReading EastLabno
Nigel GriffithsEdinburgh SouthLab (minister)no
Mr Win GriffithsBridgendLabno
Mike HallWeaver ValeLabno
Patrick HallBedfordLabno
David HamiltonMidlothianLab (minister)no
David HansonDelynLabno
Tom HarrisGlasgow CathcartLab (minister)no
Dai HavardMerthyr Tydfil and RhymneyLab (minister)no
John HealeyWentworthLab (minister)no
Doug HendersonNewcastle upon Tyne NorthLabno
Mr Ivan HendersonHarwichLabno
Stephen HepburnJarrowLabno
John HeppellNottingham EastLab (minister)no
Stephen HesfordWirral WestLabno
Patricia HewittLeicester WestLab (minister)no
Keith HillStreathamLab (minister)no
Kate HoeyVauxhallLabno
Phil HopeCorbyLab (minister)no
Kelvin HopkinsLuton NorthLabno
George HowarthKnowsley North and Sefton EastLab (minister)no
Beverley HughesStretford and UrmstonLab (minister)no
Mr Alan HurstBraintreeLabno
Brian IddonBolton South EastLabno
Eric IllsleyBarnsley CentralLabno
Adam IngramEast KilbrideLab (minister)no
Huw Irranca-DaviesOgmoreLab (minister)no
Glenda JacksonHampstead and HighgateLabno
Mrs Helen JacksonSheffield, HillsboroughLabno
Brian JenkinsTamworthLabno
Miss Melanie JohnsonWelwyn HatfieldLab (minister)no
Helen JonesWarrington NorthLab (minister)no
Lynne JonesBirmingham, Selly OakLabno
Eric JoyceFalkirk WestLab (minister)no
Sally KeebleNorthampton NorthLab (minister)no
Ann KeenBrentford and IsleworthLabno
Ruth KellyBolton WestLab (minister)no
Fraser KempHoughton and Washington EastLab (minister)no
Piara S KhabraEaling, SouthallLabno
David KidneyStaffordLabno
Peter KilfoyleLiverpool, WaltonLabno
Mr Andy KingRugby and KenilworthLabno
Stephen LadymanSouth ThanetLabno
Mrs Jackie LawrencePreseli PembrokeshireLabno
David LepperBrighton, PavilionLabno
Chris LeslieShipleyLab (minister)no
Tom LevittHigh PeakLabno
Ivan LewisBury SouthLab (minister)no
Mr Terry LewisWorsleyLabno
Martin LintonBatterseaLabno
Tony LloydManchester CentralLabno
Andrew LoveEdmontonLab (minister)no
Ian LucasWrexhamLab (minister)no
Mr Iain LukeDundee EastLabno
Andrew MacKinlayThurrockLabno
Denis MacShaneRotherhamLab (minister)no
Khalid MahmoodBirmingham, Perry BarrLab (minister)no
Mrs Alice MahonHalifaxLabno
Judy MallaberAmber ValleyLabno
Mr Peter MandelsonHartlepoolLabno
John MannBassetlawLabno
Gordon MarsdenBlackpool SouthLab (minister)no
David MarshallGlasgow ShettlestonLabno
Dr Jim MarshallLeicester SouthLabno
Eric MartlewCarlisleLabno
Steve McCabeBirmingham, Hall GreenLab (minister)no
Chris McCaffertyCalder ValleyLabno
Ian McCartneyMakerfieldLab (minister)no
Siobhain McDonaghMitcham and MordenLab (minister)no
John Martin McDonnellHayes and HarlingtonLab (minister)no
Shona McIsaacCleethorpesLabno
Ann McKechinGlasgow MaryhillLab (minister)no
Mr Kevin McNamaraKingston upon Hull NorthLabno
Mr Tony McWalterHemel HempsteadLabno
Mr John McWilliamBlaydonLabno
Gillian MerronLincolnLabno
Alun MichaelCardiff South and PenarthLab (minister)no
David MilibandSouth ShieldsLab (minister)no
Andrew MillerEllesmere Port and NestonLab (minister)no
Laura MoffattCrawleyLabno
Chris MoleIpswichLabno
Dr Lewis MoonieKirkcaldyLab (minister)no
Margaret MoranLuton SouthLabno
Kali MountfordColne ValleyLabno
Chris MullinSunderland SouthLabno
Meg MunnSheffield, HeeleyLab (minister)no
Mr Bill O'BrienNormantonLabno
Mike O'BrienNorth WarwickshireLab (minister)no
Edward O'HaraKnowsley SouthLabno
Bill OlnerNuneatonLabno
Mrs Diana OrganForest of DeanLabno
Sandra OsborneAyrLabno
Nick PalmerBroxtoweLabno
Ian PearsonDudley SouthLab (minister)tellno
Mrs Anne PickingEast LothianLabno
Mr Colin PickthallWest LancashireLabno
Mr Peter PikeBurnleyLabno
James PlaskittWarwick and LeamingtonLabno
Mr Chris PondGraveshamLabno
Greg PopeHyndburnLabno
Steve PoundEaling NorthLab (minister)no
Bridget PrenticeLewisham EastLabno
Dawn PrimaroloBristol SouthLab (minister)no
Ken PurchaseWolverhampton North EastLabno
Mr Lawrie QuinnScarborough and WhitbyLabno
Bill RammellHarlowLabno
Nick RaynsfordGreenwich and WoolwichLab (minister)no
Andy ReedLoughboroughLabno
John RobertsonGlasgow AnnieslandLab (minister)no
Geoffrey RobinsonCoventry North WestLabno
Mrs Barbara RocheHornsey and Wood GreenLab (minister)no
Terry RooneyBradford NorthLabno
Joan RuddockLewisham, DeptfordLab (minister)no
Joan RyanEnfield NorthLab (minister)no
Martin SalterReading WestLabno
Mohammad SarwarGlasgow GovanLabno
Mr Malcolm SavidgeAberdeen NorthLabno
Mr Brian SedgemoreHackney South and ShoreditchLabno
Jonathan R ShawChatham and AylesfordLabno
Barry SheermanHuddersfieldLab (minister)no
Jim SheridanWest RenfrewshireLab (minister)no
Siôn SimonBirmingham, ErdingtonLabno
Marsha SinghBradford WestLabno
Dennis SkinnerBolsoverLab (minister)no
Angela SmithBasildonLab (minister)no
Mr Chris SmithIslington South and FinsburyLabno
Geraldine SmithMorecambe and LunesdaleLabno
John SmithVale of GlamorganLabno
Mr Llew SmithBlaenau GwentLabno
Mr Clive SoleyEaling, Acton and Shepherd's BushLabno
Helen SouthworthWarrington SouthLabno
Phyllis StarkeyMilton Keynes South WestLabno
Mr Gerry SteinbergCity of DurhamLabno
Ian StewartEcclesLabno
Mr Paul StinchcombeWellingboroughLabno
Howard StoateDartfordLabno
Graham StringerManchester, BlackleyLabno
Gerry SutcliffeBradford SouthLab (minister)no
Mark TamiAlyn and DeesideLab (minister)no
Dari TaylorStockton SouthLabno
Gareth ThomasHarrow WestLab (minister)no
Paddy TippingSherwoodLabno
Mark ToddSouth DerbyshireLabno
Jon TrickettHemsworthLab (minister)no
Paul TruswellPudseyLabno
Mr Dennis TurnerWolverhampton South EastLab (minister)no
Desmond TurnerBrighton, KemptownLabno
Neil TurnerWiganLabno
Derek TwiggHaltonLab (minister)tellno
Keith VazLeicester EastLabno
Rudi VisFinchley and Golders GreenLabno
Joan WalleyStoke-on-Trent NorthLab (minister)no
Claire WardWatfordLabno
Robert WareingLiverpool, West DerbyLabno
Tom WatsonWest Bromwich EastLab (minister)no
Dave WattsSt Helens NorthLabno
Mr Brian WhiteNorth East Milton KeynesLabno
Alan WhiteheadSouthampton, TestLabno
Alan WilliamsSwansea WestLabno
Betty WilliamsConwyLabno
Michael WillsNorth SwindonLab (minister)no
David WinnickWalsall NorthLab (minister)no
Mike WoodBatley and SpenLabno
Shaun WoodwardSt Helens SouthLab (minister)no
Phil WoolasOldham East and SaddleworthLabno
Mr Tony WorthingtonClydebank and MilngavieLabno
Mr Jimmy WrayGlasgow BailliestonLabno
Anthony D WrightGreat YarmouthLabno
David WrightTelfordLab (minister)no
Norman BakerLewesLDem (front bench)aye
John BarrettEdinburgh WestLDemaye
Colin BreedSouth East CornwallLDemaye
Malcolm BruceGordonLDemaye
Mr John BurnettTorridge and West DevonLDemaye
Paul BurstowSutton and CheamLDem (front bench)aye
Patsy CaltonCheadleLDemaye
Alistair CarmichaelOrkney and ShetlandLDem (front bench)aye
Mr David ChidgeyEastleighLDem (front bench)aye
Mr Brian CotterWeston-Super-MareLDem (front bench)aye
Edward DaveyKingston and SurbitonLDem (front bench)aye
Don FosterBathLDem (front bench)aye
Sandra GidleyRomseyLDemaye
David HeathSomerton and FromeLDem (front bench)aye
Simon HughesNorth Southwark and BermondseyLDem (front bench)aye
Paul KeetchHerefordLDemaye
Charles KennedyRoss, Skye and Inverness WestLDem (front bench)aye
Norman LambNorth NorfolkLDem (front bench)aye
David LawsYeovilLDem (front bench)aye
Michael MooreTweeddale, Ettrick and LauderdaleLDem (front bench)aye
John PughSouthportLDem (front bench)aye
Mr David RendelNewburyLDemaye
Bob RussellColchesterLDem (front bench)aye
Adrian SandersTorbayLDemaye
Andrew StunellHazel GroveLDem (front bench)aye
Matthew TaylorTruro and St AustellLDemaye
John ThursoCaithness, Sutherland and Easter RossLDem (front bench)aye
Mr Simon ThomasCeredigionPCaye
Angus RobertsonMoraySNP (front bench)aye
Michael WeirAngusSNP (front bench)aye

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